“The Cancellation Insights feature is a no-brainer. It replaced our in-house solution in less than an hour, and it provides exactly the insights we need.”Ben Bartling, Zoomshift
Capture the why
Start collecting reasons in minutes
With our drop-in form, you can start collecting cancellation reasons within minutes.
Correlation is everything
Understand what reasons are costliest
Are your lowest paying customers actually costing you much? Are your infrastructure efforts reducing churn? Which competitors are costing you the most money? Cancellation Insights tracks all of that and more!
Keep learning more
Automated follow up
Send automated follow up emails based on the reason they cancel. Offer discounts to come back, schedule phone calls and send personalized messages so you can learn even more about your churn.