What sets Baremetrics apart from MRR.io
Baremetrics
Basic (Free)
MRR.io
Pro (from $19/mo)
MRR.io
28+ pre-built, real-time
All metrics included
All metrics included
No free plan — 14-day trial, then paid
Free indefinitely — up to 100 paying customers and 3 team members
Unlimited customers and team members
Customer and revenue retention tables, segmentable and exportable
Pro plan only
Included
Not offered — Universal Connector or manual import only
Native
Native
Nine native integrations plus a Universal Connector, normalized into one MRR you can still split by source
Stripe and Paddle only; every other processor via manual entry or their API
Same two native sources; multiple sources can be connected at once
Unlimited stacked segments, a saved dashboard per segment, Clearbit enrichment
Not on their published feature list
Not on their published feature list
Recover — branded email, SMS, in-app banner and paywall in one sequence
Reports a Failed Charges metric; no recovery tooling
Same metric, same absence of tooling
Cancellation Insights — your reasons, analytics, win-back emails, Retention Offers
Reports a Cancellations metric; no cancel flow
Same metric, same absence of flow
Forecast+ — P&L, runway, hiring plans and scenario planning off QuickBooks/Xero actuals
Pro plan only
Metric forecasts — projects the metrics, not your P&L or runway
Unlimited onboarding calls, ~2 min chat response, hands-on working sessions
segmentation
Your overall MRR can't tell you which customers are the problem.
MRR.io publishes its full feature list, and segmentation isn't on it. So churn is a single rate — not a rate for annual versus monthly, enterprise versus self-serve, or the plan you launched in March.
Baremetrics
MRR.io
Stack filters by plan, country, billing cadence or custom attribute
Not offered
Save a dashboard per segment and compare them side by side
Not offered
Clearbit enrichment builds segments from company data you never collected
Not offered
Customer and revenue retention tables, filterable by segment
Cohort analysis included on Pro, not segmentable
Nine sources normalized into one MRR, still comparable source by source
Multiple sources supported on Pro; normalization isn't documented
revenue recovery
Seeing the failed charge isn't the hard part.
MRR.io counts failed charges accurately, but nobody emails the customer. Recover runs the whole sequence on top of your processor's retries (such as branded emails, SMS, banners, and a paywall) and reports what each one brought back.
In May 2026 alone, Recover customers recovered over $1.2 million in failed payments.
Recover
Baremetrics
MRR.io
Failed charges surfaced, with recovery status per customer
Failed charges is one of their published metrics
Up to 7 fully customizable emails — your sender name, subject, copy, logo and colors
Not offered
Email, SMS, in-app banner and paywall in one configurable flow
Not offered
Card-expiry warnings 7 and 30 days out, plus annual renewal reminders
Not offered
Recovery rate, per-email performance and MRR recovered in one dashboard
Not offered
cancellation insights
The most honest feedback you'll ever get is on the way out the door.
MRR.io shows you a cancellation count. Cancellation Insights asks the customer why, in your own cancel flow, and turns the answers into a breakdown you can act on.
Cancellation Insights
Baremetrics
MRR.io
Tracked, and broken down by plan and segment
Cancellations is one of their published metrics
Your own custom reasons, broken down with percentages in a dedicated dashboard
Not offered
Retention Offers — a discount per cancellation reason, auto-applied on accept
Not offered
Automated, personalized follow-ups triggered by the reason given
Not offered
BEING HONEST
Where MRR.io might be a better fit
You're under 100 paying customers
MRR.io's free plan includes every metric they offer, for three team members, indefinitely. At that stage you should take the free dashboard and spend the money on getting to customer 101.
You're on Paddle
Paddle is a native MRR.io integration and it isn't one of ours. Our Universal Connector can bring the data in, but if Paddle is your billing system, that's a real point for them.
You have high ARPU and few customers
Customer-count pricing is in your favor. Eighty customers at $500/mo is $40K MRR — free on MRR.io, Growth-tier for us. If the dashboard is all you need, their pricing model is simply better suited to your shape.
You want a dashboard, not a platform
Minimalism is the point of MRR.io, not a shortfall. There's no add-ons to evaluate or onboarding calls. Some teams want the number and nothing else, and that's a legitimate thing to want.
SUPPORT
The support model is part of the product
