HotJar: How being a generalist can pay off big time

January 19, 2018

Can anyone seriously look at the ceiling of the Sistine Chapel and think, Hmm, pretty impressive for a mathematician, bu...

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Don’t let personal health take a backseat in your company culture

January 10, 2018

When building a startup, so much emphasis is put on “the product” or even “the customers”. Everything else takes...

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Growth Hacking is Manipulation

December 12, 2017

I haven’t been writing much lately. Frankly, I’m a bit burned out on the marketing side of things, and traditionally...

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How to use demos to get & keep customers

October 19, 2017

We didn’t have much of a website. We didn’t have a pricing page. We didn’t have the ability for people to check...

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Everybody’s winging it

August 16, 2017

Last week I hit some sort of boiling point with life and work. July was an incredibly stressful month for me both, perso...

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How to increase the value of your SaaS business

August 2, 2017

SaaS valuations have been in the epicenter of the hottest and most ambiguous debates among small business entrepreneurs,...

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How we get great testimonials

July 12, 2017

Testimonials are crucial to any business as they provide social validation. They also provide amazing copy for your webs...

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Navigating the long, slow SaaS ramp of death

June 21, 2017

There can be some really exciting days when you’re building a SaaS company, but the large majority are a slog. Just on...

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Being a Solo Founder: Pros, Cons, Tips & Tricks

June 14, 2017

Founding a company is hard. You’ve got an infinite number of decisions to make while simultaneously trying to catch li...

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Let’s be honest about “changing the world”

June 1, 2017

You likely aren’t, and that’s okay Why are so many entrepreneurs obsessed with, and under the impression that the pr...

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Most startups are not “crushing” it

May 17, 2017

Ask any startup founder how things are going and they’ll tell you it’s “going great”. They’ll talk about some ...

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The 67 tools & services we use to run our startup

May 10, 2017

Running a company requires very few tools and services, however there are quite a few that do make things much easier an...

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How we doubled our trial conversion rate with in-app messaging

April 26, 2017

For the first year and a half Baremetrics didn’t have a free trial at all. Want to try us out? Money please! 💰 Back...

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A SaaS financial model you’ll actually update

April 19, 2017

There are plenty of elaborate financial model templates out there, but the ones I’ve seen come with a key problem: i...

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Startups, keep it classy

April 12, 2017

Building a business makes relatively sane humans do some insane things. The past 10 years have been the modern day gold ...

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33 lessons from the trenches of building a million dollar company

March 22, 2017

I was putting together a talk this week and was feeling very reflective. I always love reading about what others have le...

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How we went from weeks of cash left in the bank to profitable in 8 months

March 8, 2017

“Good morning everyone, I’m going to cut to the chase: We’re running out of money and I need all of you to take a ...

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Confronting imposter syndrome as a startup founder

February 22, 2017

Yesterday morning, my alarm went off at 5:45am and I proceeded to break my cardinal rule of checking email immediately. ...

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How to transition from customer “support” to customer “success”

February 17, 2017

The life of a startup is often reactive rather than proactive. We scale infrastructure only when the current setup is bu...

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The startup echo chamber is making you deaf

February 8, 2017

Being an entrepreneur is a lonely place, especially if you’re the founder/CEO. Sure, you may have co-founders, but the...

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Getting out of the startup rat race

February 1, 2017

I’m done. I’m tapping out. I’m bowing out of the startup rat race. No, we’re not shutting down Baremetrics. Ve...

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The startup guide to growing your business with Intercom

January 25, 2017

If there’s one tool we use at Baremetrics as often as Baremetrics, it’s Intercom. We use Intercom so extensively tha...

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How removing self-serve cancellations saved our business (and why it’s not as evil as you think)

January 18, 2017

There may be no topic in the world of business that spurs such impassioned responses than self-serve versus manual cance...

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Calculate what feature to build next

October 5, 2016

“What feature should we build next?” Ain’t that the question of the year? While that next feature won’t save you...

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How a tiny pricing change (not a growth hack) tripled revenues

September 28, 2016

After running our SaaS, Snipcart, for two years, it was pricing that disrupted our small team's harmony. It was pricing ...

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