Customer initiates cancellation
Cancellation form collects reason in email or in-app
Dashboard identifies trends and focus points for your business
Automate personalized follow-up emails by cancellation reason
Reduce churn and win back lost customers
With our drop-in form, you can start collecting cancellation reasons within minutes. Edit, add or remove reasons as you improve the product and grow your company.
Start free trialGet up and running in no time. Personalized emails are sent to everyone who cancels their subscription. They can pick one reason and share additional feedback on the thank you screen.
Start free trialEmbed the fully customizable in-app widget for even more convenient collection of cancellation reason. You can also use a combination of email and in-app widget to capture the maximum amount of cancellation reasons and feedback.
Start free trialPowering some of the most exciting startups in the world
Which missing features are costing you the most customers? Are your infrastructure efforts reducing churn? Which competitors are costing you the most money? Cancellation Insights can track all of that and more!
Start free trialSend automated follow up emails based on the reason for cancellation. Offer discounts to come back, schedule phone calls and send personalized messages so you learn even more about your churn.
Start free trialSee results in your MRR with customers who reactivate their subscriptions after follow up email or requested product update.
Start free trialFirst 10 insights are free.
No matter how many insights you collect after that, $50/month is all you'll pay.