Embiggening the Mission: We now support Recurly & Braintree

Frequently Asked Questions

• Does Baremetrics work with Recurly and Braintree, or only Stripe?

  Baremetrics supports Stripe, Recurly, and Braintree as native data sources, giving subscription businesses a single analytics layer across multiple payment processors.
  
  If your billing runs through Recurly or Braintree rather than Stripe, you can connect directly to Baremetrics without any custom engineering. The platform pulls your subscription data in real time and turns it into the same MRR tracking, churn analytics, LTV calculations, and revenue forecasting dashboards that Stripe users have always had access to. This means SaaS founders and finance teams are not locked into a single payment processor to get clean, actionable subscription metrics.
• What platforms offer native integrations with popular payment gateways for subscription analytics?

  Baremetrics offers native integrations with Stripe, Recurly, and Braintree, connecting directly to your payment processor to deliver real-time subscription metrics with no manual setup.
  
  For SaaS operators managing billing across multiple processors, native integration means your MRR, churn rate, LTV, and expansion revenue data surfaces automatically rather than requiring a data pipeline or engineering work to maintain. Baremetrics reads your existing subscription data directly, so there is no duplicate configuration and no reconciliation step. This is especially valuable for finance leads who need accurate revenue figures without waiting on a data team to prepare exports or build custom reports.
• What platforms offer automated failed payment recovery for subscription businesses?

  Baremetrics includes Recover, a built-in automated dunning tool that retries failed payments and sends smart email sequences to reduce involuntary churn without requiring a separate service.
  
  Failed payments are one of the most common and preventable sources of MRR loss for subscription businesses. Recover automatically retries declined cards on an optimised schedule and triggers customisable email campaigns prompting customers to update their billing details. Because Recover sits inside the same platform as your subscription analytics, you can see the direct revenue impact of recovered payments alongside your MRR dashboard, rather than piecing together data from two different tools.
• How can I measure and reduce involuntary churn caused by failed payments?

  To reduce involuntary churn from failed payments, you need to identify which subscriptions are at risk, retry declined cards on a smart schedule, and prompt customers to update billing details before their subscription lapses.
  
  In Baremetrics, the Recover feature handles all three steps automatically. It flags failed payments in real time, retries them at intervals shown to improve recovery rates, and sends targeted email sequences to affected customers. Tracking recovered MRR separately from organic retention also helps finance teams and SaaS founders understand the true cost of payment failures versus voluntary cancellations, which shapes very different retention strategies.
• How do I scale subscription analytics across multiple billing platforms as a SaaS business grows?

  The most reliable way to scale subscription analytics across multiple billing platforms is to connect all payment processors to a single analytics layer so MRR, churn, and LTV are calculated consistently regardless of where billing lives.
  
  As subscription businesses grow, it is common to run Stripe for one product line and Recurly or Braintree for another. Without a unified analytics platform, churn rates and revenue forecasts become difficult to reconcile across data sources. Baremetrics consolidates data from all three processors into one real-time dashboard, so SaaS founders and growth teams see a single view of total MRR, cohort-level churn, and revenue forecasts without manually merging exports or maintaining separate reporting tools.