Table of Contents
In this article, we shall get back to basics: What is SaaS finance, and what financial phases can you expect your business to go through?
As a SaaS business, you’re competing not only for loyal customers and recurring revenue, but also for the attention of investors and major software companies who may want to purchase your product.
When it comes to understanding finance for SaaS companies, there are key differences between more traditional financial models and SaaS-specific financial modeling and forecasting.
Baremetrics can help you improve your SaaS finance model thanks to our robust forecasting capabilities in Forecast+. Start your free trial now.
What Is SaaS Finance?
SaaS finance refers to financing options that are specifically designed to assist startup and scale-up efforts for software as a service (SaaS) businesses. Because of the demand for convenience in the digital age, SaaS and subscription businesses are popping up left and right.
When it comes to both financial modeling and securing startup financing, SaaS businesses have unique challenges.
You don’t just have to undergo all the normal business challenges of product development, brand positioning, and business development—you also have to articulate how you’ll incentivize loyalty and appropriately forecast your financial position.
Forecasting your SaaS financing position to improve your business model is made exponentially easier with Baremetrics.
Start your 14-day free trial to see how you can enhance your financial forecasting.
If you’re curious about how your churn stacks up with similar companies, our Open Benchmarks show you average churn rates based on average revenue per user.
Key Metrics of SaaS Financing
Measuring finance for SaaS companies comes down to a few key metrics. These are known as the Bessemer 5 C’s of SaaS finance:
- Committed Monthly Recurring Revenue (CMRR)
- Cash Flow
- Customer Acquisition Cost (CAC)
- Customer Lifetime Value (CLTV)
- Churn and Renewal
These metrics map back to SaaS student finance basics but remain extremely important when measuring your current performance and mapping out your goals.
Stages of SaaS Financing
When it comes to building your SaaS business as a CFO or other executive, you can typically anticipate your business to go through four phases of financial growth. Here’s what to expect:
1. Startup Phase
At the start of your typical SaaS business trajectory, you may not have a lot of data to develop your financial model. You may not even have a product yet.
This phase is largely focused on R&D and turning an idea into a marketable product. Rather than focusing on lead acquisition and sales efforts, you need to create a seamless product that works perfectly and incentivizes customer loyalty.
2. Networking Phase
This is a critical phase of your SaaS business’s financial development, focused entirely on building your customer base. You’ll do this by building a network of customers through referrals and lead generation.
The easiest way to leverage these connections is by making the most of your presence on social networks like Facebook.
You’ll want to understand your customers and prospects most likely to convert so you can appropriately target your marketing and sales efforts.
This stage is usually when revenue starts to stabilize but profitability might not yet be established. Your customer acquisition cost (CAC) might be larger than your average revenue per customer (APRC), and you’ll work toward shifting that balance in this phase.
3. Business Development Phase
The third stage focuses on leveraging the network equity you’ve built and increasing your MRR and ARR.
At this point, you’re no longer working at a breakneck pace — your product is established, and your SaaS business can operate smoothly. You’ll focus on establishing a marketing strategy, improving your sales processes, and continuing to refine your product for business success.
4. Exit or Ongoing Growth
The fourth and final phase is when your business is fully established. At this point, you’ll either work toward maintenance or steady business growth.
You are no longer solely focused on modeling to increase revenue, but also on improving profitability and retaining customers, and you can dedicate time to more difficult efforts like dunning.
You may also want to position your SaaS product to be attractive to other larger, established businesses so you can sell your SaaS product to another company at a profit.
Start with a free trial of Baremetrics to continue improving your customer experience, manage your churn, and forecast your ongoing business growth.
Securing SaaS Finance
Whether you’re positioning yourself for initial startup investment, a scale-up operation, or reaching the final phase and trying to make your SaaS company attractive for sale, you need to have a clear picture of your cash flow and prospective revenue.
Developing your SaaS financial model helps you articulate your business standing and accurately forecast potential future revenue. You’ll want to track and monitor a range of KPIs, most importantly your MRR, accounting for contraction.
Baremetrics Can Help!
Deciding on the proper SaaS finance structure is more than just securing access to reliable funding — it’s also a way to ensure your company makes its most informed, forward-thinking decisions.
No matter what financing model you’re using for your startup, it’s important to always operate from the most current information.
Baremetrics allows CFOs and finance leaders to forecast important SaaS financial metrics like revenues, retention, expenses, churn rate, and bank balances to demystify SaaS finance and get a clear glimpse into the future.
Improve your SaaS finance model with some professional support. Start your free trial of Baremetrics now.
All the data your startup needs
Get deep insights into your company’s MRR, churn and other vital metrics for your SaaS business.
Frequently Asked Questions
-
What are the key financial metrics every SaaS business needs to track?
The essential financial metrics for a SaaS business are Monthly Recurring Revenue (MRR), Customer Acquisition Cost (CAC), Customer Lifetime Value (LTV), churn rate, and cash flow.
These five metrics, sometimes called the Bessemer 5 C's of SaaS finance, give founders and finance leads a complete picture of subscription business health. Tracking MRR tells you whether revenue is growing, contracting, or churning. CAC versus LTV shows whether your acquisition spend is sustainable. Cash flow tells you how long your runway actually is. Without a clear view of all five together, financial planning for a subscription business is largely guesswork. Baremetrics surfaces all of these metrics in real time from your existing payment processor, with no manual setup required. -
How does SaaS financial management differ from traditional business accounting?
SaaS financial management focuses on recurring revenue, retention, and predictable growth, while traditional accounting is built around one-time transactions and static revenue recognition.
In a subscription business, revenue is earned over time rather than upfront, which makes standard accounting models a poor fit for measuring true performance. Key differences include the need to track MRR and ARR instead of gross sales, monitoring churn rate and expansion revenue rather than just new bookings, and forecasting based on cohort behavior and renewal rates. SaaS finance also requires separating new MRR, contraction MRR, and churned MRR to understand exactly what is driving revenue movement. Traditional profit and loss statements simply do not show any of that detail. -
How do I measure and reduce involuntary churn caused by failed payments?
Involuntary churn caused by failed payments can be measured by tracking the percentage of cancellations that result from declined cards rather than deliberate cancellations, and reduced through automated payment retry logic.
Failed payments are one of the most common and most fixable sources of subscriber loss for subscription businesses. The fix is a dunning process that automatically retries failed charges at the right intervals and sends targeted recovery emails before a subscription lapses. Baremetrics includes a feature called Recover that handles this automatically, retrying failed payments and surfacing recovery data so you can see exactly how much revenue would otherwise be lost to involuntary churn. For many SaaS companies, fixing this one issue meaningfully improves net revenue retention without any changes to the product or pricing. -
How can I benchmark my SaaS churn rate against similar subscription companies?
You can benchmark your SaaS churn rate against similar companies using Baremetrics Open Benchmarks, which aggregates real churn data across hundreds of subscription businesses segmented by average revenue per user.
Knowing your own churn rate is useful. Knowing whether it is high or low relative to subscription businesses at a similar stage and price point is far more useful for setting realistic targets. Baremetrics Open Benchmarks lets you filter by average revenue per user so the comparison is relevant to your customer base, not just an industry average. If your churn rate is above the benchmark for your ARPU tier, that is a signal to investigate specific cohorts, billing intervals, or customer segments before assuming the product is the problem. -
What platforms offer automated failed payment recovery for subscription businesses?
Baremetrics offers automated failed payment recovery for subscription businesses through its Recover feature, which retries declined charges and sends recovery emails without manual intervention.
For SaaS companies running billing through Stripe, Braintree, or Recurly, failed payment recovery is a high-return, low-effort way to reduce involuntary churn. Recover works directly on top of your existing payment processor, so there is no migration or additional billing infrastructure required. It surfaces recovery metrics inside the same dashboard where you track MRR, churn rate, and LTV, giving finance leads and founders a single view of both the problem and the revenue recovered. Most subscription businesses that activate Recover see a measurable improvement in net revenue retention within the first billing cycle.