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Resources

How to use customer feedback to fuel your business growth

June 27, 2023

Jack Ma, founder and CEO of Alibaba, attributes the growth of his company to customer feedback. In one interview he said, “I’m not a tech guy. I’m looking

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Why founders need hobbies

June 27, 2023

As founders, a lot of our identities get wrapped up in our companies. Certainly within our industries, but even to family and friends it’s how people know

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How founders can write a quality blog post in 1 hour

June 27, 2023

We all need traffic. Targeted traffic to our sites that'll convert. SEO, PPC ads, organic social media posts, blogs, email newsletters, a culture

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How to identify your perfect customer

June 27, 2023

A couple of years ago, we were in a hard spot. I had just realized we were mere weeks away from running out of cash and had asked the whole team to take a

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5 ways to use personalization to grow your SaaS

June 27, 2023

We’ve staked the success of our business, RightMessage, on a big assumption: More relevant, more targeted messaging and call-to-actions make people think

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No, that thing is not a big deal

June 27, 2023

When you’re just getting started, everything feels like a big deal. Everything. The tinniest things can turn in to huge showstoppers that drain time and,

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How to handle equity at your startup

June 27, 2023

“So... do you want me to come like... talk to other people that I know? Talk to like my lawyer... sort of come to you with like a piece of paper?” “Uhhhh…

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How to categorize expenses in a SaaS startup

June 27, 2023

Proper expense categorization improves your visibility into your SaaS company’s spending while enabling more accurate metrics and forecasting. After all, as a startup founder, you want to have a...

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Why we transitioned from Medium back to our own blog

June 27, 2023

Where to publish something has becoming a difficult decision for a lot of businesses. You read so many stories about using various channels to distribute content and grow traffic, it’s hard to know...

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HotJar: How being a generalist can pay off big time

June 27, 2023

Can anyone seriously look at the ceiling of the Sistine Chapel and think, Hmm, pretty impressive for a mathematician, but not the greatest work I’ve seen,

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Growth Hacking is Manipulation

June 27, 2023

I haven’t been writing much lately. Frankly, I’m a bit burned out on the marketing side of things, and traditionally “content marketing” is the only type

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How to use demos to get & keep customers

June 27, 2023

We didn’t have much of a website. We didn’t have a pricing page. We didn’t have the ability for people to check out. But most importantly, we didn’t have time to waste. We needed to start selling...

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Everybody’s winging it

June 27, 2023

Last week I hit some sort of boiling point with life and work. July was an incredibly stressful month for me both, personally and with work. Just lots of extremes, and it wore me down. Every single...

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How to increase the value of your SaaS business

June 27, 2023

SaaS valuations have been in the epicenter of the hottest and most ambiguous debates among small business entrepreneurs, investors and advisors for years. With SaaS valuations currently ranging...

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How we get great testimonials

June 27, 2023

Testimonials are crucial to any business as they provide social validation. They also provide amazing copy for your website that tends to perform much better than whatever buzzwordy tagline you...

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Navigating the long, slow SaaS ramp of death

June 27, 2023

There can be some really exciting days when you’re building a SaaS company, but the large majority are a slog. Just one foot in front of the other, slowly trudging your way up the hill in the muck....

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Being a Solo Founder: Pros, Cons, Tips & Tricks

June 27, 2023

Founding a company is hard. You’ve got an infinite number of decisions to make while simultaneously trying to catch lightning in a bottle with creating something out of nothing. It’s even harder when...

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Most startups are not “crushing” it

June 27, 2023

Ask any startup founder how things are going and they’ll tell you it’s “going great”. They’ll talk about some new feature they’re rolling out, or a new round of funding. Or maybe they’ll mention how...

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The 67 tools & services we use to run our startup

June 27, 2023

Running a company requires very few tools and services, however there are quite a few that do make things much easier and faster. We get asked regularly what tools we use for various tasks, so below...

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How we doubled our trial conversion rate with in-app messaging

June 27, 2023

For the first year and a half Baremetrics didn’t have a free trial at all. Want to try us out? Money please! 💰 Back then only a very narrow band of

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Startups, keep it classy

June 27, 2023

Building a business makes relatively sane humans do some insane things. The past 10 years have been the modern day gold rush for tech. And I mean that in

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33 lessons from the trenches of building a million dollar company

June 27, 2023

I was putting together a talk this week and was feeling very reflective. I always love reading about what others have learned along their journeys. Since

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How we went from weeks of cash left in the bank to profitable in 8 months

June 27, 2023

“Good morning everyone, I’m going to cut to the chase: We’re running out of money and I need all of you to take a pay cut.” The team expected nothing. I

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Confronting imposter syndrome as a startup founder

June 27, 2023

Yesterday morning, my alarm went off at 5:45am and I proceeded to break my cardinal rule of checking email immediately. The first email I had was from

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How to transition from customer “support” to customer “success”

June 27, 2023

The life of a startup is often reactive rather than proactive. We scale infrastructure only when the current setup is bursting at the seams. We react to

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