Founders Journey

Learn about customer support for SaaS and retain more customers in 2021. This guide covers how to get started and how to measure success.

Deciding between Stripe vs. Chargify for online payment processing in 2021? Learn about features, pricing, reviews, and more in this article.

For Saas or subscription businesses, managing customer churn is essential to growth. Learn how to reduce customer churn with this in-depth article.

This article covers how pricing can improve customer retention for your SaaS business. Learn what metrics to use in 2021 and more!

This is an article explaining price optimization for SaaS businesses. Learn how you can use data to find the best pricing and grow revenue.

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). And you’d be

Content creation takes an enormous amount of time and effort. Leveraging existing content to create high-value, evergreen pieces is the best way forward.

Ensuring the longevity of your business means keeping your customer churn rate low. This guide breaks down how to calculate and control customer churn.

Discover how Hypefury leveraged insights and analytics about their business into sustained growth and success, with a little help from Baremetrics.

Generally speaking, you don’t want your SaaS metrics to be negative.Negative daily active users? Bad.Negative revenue? Horrible.Negative net revenue

2020 has turned in to one of the most unusual years of my life, for both the obvious reasons but also for reasons I definitely wasn't expecting at the

In the early days of running a software company, collecting payments was pretty straightforward. A customer buys a license for your software, and they get

Trying to settle on a SaaS pricing model? This guide breaks down what tiered pricing is, why it's so popular and whether it makes sense for your business.

Does usage-based pricing make sense for your business? Here's the pros, cons and best practices of usage-based billing for SaaS.

Discover how to interpret and calculate revenue churn and why it is something businesses need to track to maintain growth and success.

How’s your business doing today? How has your MRR been trending the past six months? Is churn on the rise?These are the types of questions you can answer

Find out what dunning management is, how it works, how to completely automate the dunning process to streamline client payment recovery.

Pricing is one of the most heavily debated topics in the SaaS world. Not just how much to charge, but what pricing model to go with. Do you charge per

Think about the time, energy and resources you put towards acquiring new customers. Now, how much time, energy and resources do you put towards increasing

Would you continue to pay for something every month that you don’t use? For most people, including your customers, the answer is no. Unless you’re talking

How are people getting to your website? Is your MRR trending up or down? What features do your most active customers use? What’s your free trial

Don't let your canceled SaaS customers slip away. Here's how to write an effective subscription cancellation email, including a free template you can use.

Contrary to what you might see in some case studies, MRR growth is not always linear. Through working with various SaaS companies, talking to founders and

The monthly recurring revenue (MRR) of my MarTech startup Friendly recently has exceeded $1,000 – just 94 days after its launch. But it took me more than

What’s the first thing you do after a customer cancels their account?If you answered “send a cancellation survey to find out why”, you win!Unfortunately,