Founders Journey
Read about true experiences, challenges, and what the road to success really looks like straight from the team behind Baremetrics.
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Remote Hiring: Our 5-step Interview Process
Updated August 23, 2026You’ve plastered your job listing on every job board and social network known to man. Now comes the fun part: sifting through the hundreds or even thousands of applications. But how? How do you...
The 3 legal agreements we use to hire
Updated April 23, 2026> I learned early on that there are certain things that just aren’t worth my time to research and learn the ins and outs of. Contract minutia is one of those things. For better or worse, it’s part of...
The Impossibility of Separating Work & Life
Updated August 23, 2026There’s a lot of talk about “work/life balance” and figuring out how to find some sort of perfect equilibrium wherein your personal life is completely divided from your work building a startup. This...
10 common mistakes founders make
Updated April 23, 2026Bless our little founder hearts. We’re eternal optimists who have great intentions paired with a propensity to try things that common sense would say is a bad idea. That means we try a lot of things,...
How our remote team stays focused and productive
Updated April 23, 2026Working remotely is a huge and sometimes uncomfortable change for folks used to working 9-to-5 in an office setting. Every remote worker has their own unique set of challenges to overcome to stay...
Failing Slow: Why One Founder Regretted Keeping His Startup Alive
Updated April 23, 2026Failing Slow: Why One Founder Regretted Keeping His Startup Alive
How we generated a $14,000 influx of cash in 7 days
Updated August 23, 2026We recently tried something that got us an extra $14,000 in cash in seven days. Let’s take a look at how we did it.
True tales of engineering scaling
Updated April 23, 2026We recently wrote about how freemium nearly caused our business to implode. And the core of that impending implosion were scaling issues as a result of
How freemium nearly caused our business to implode
Updated November 02, 2026Three months ago, we introduced a Free plan…and it nearly brought Baremetrics to its knees. Let’s take a look at what we did, how it affected our business and how it was ultimately a failure.
Beginner’s Guide to Making Product Announcement Videos
Updated October 16, 2026If a picture says a thousand words, then a 30 second video at 30 frames per second can literally say 900,000 words. That’s a lot of words! Follow along and learn how to make short videos to promote...
How one startup beat the average churn by 1000%
Updated April 23, 2026Churn is the silent killer of growth. It's the sieve that keeps your business from taking off. It's the reason growing a SaaS company can be such a slog. Few people realize how dramatically just a...
Step-by-Step: Creating amazing GIFs to announce new features
Updated August 24, 2026GIFs aren’t just for cats anymore! At Baremetrics, we use GIFs to announce and explain new features on Twitter and in Intercom. Follow along and I’ll show you, start to finish, how to make them for...
How to get startup insurance & avoid getting sued in to oblivion
Updated April 23, 2026The world of insurance is, seemingly, a black hole of conflicting information and sleazy salespeople who are trying to dupe you into buying something you don’t need. And between generating some good...
Lessons learned building & managing a remote team
Updated August 23, 2026The cost of building a startup continues to get cheaper and cheaper, and one of the big drivers of that is the ability to build a team of people all over the world. Building a fully remote team gives...
The Startup Guide to Finding & Measuring Product/Market Fit
Updated October 16, 2026One of the methods that a lot of startups look to for validation is “product/market fit”, and in this article we’ll take a look at what product/market fit is, how to find out if you have...
How to use customer feedback to drive your business
Updated August 24, 2026While customer feedback is crucial to your startup, it’s also something most founders have a love/hate relationship with. How do you decide if feedback is valuable or not? How do you keep complaints...
How To Fully Automate Customer Feedback
Updated April 23, 2026We’ve been using Promoter.io, Zapier and Intercom to fully automate the collection of NPS scores and comments as well as initial replies to the feedback. Doing this saves a ton of time without...
Maker to Manager: What a startup founder does
Updated August 27, 2026I’ve struggled with what exactly it is that I do here. I’ve hired people who are each exponentially better at their craft than I ever could hope to be. So where does that leave me? I rarely make...
Build vs. Buy: How to blow $100,000 saving money
Updated April 23, 2026Historically businesses and startups are really tightlipped. Everything is a trade secret. Everyone is constantly wondering what their competitors are doing and if they’ll suddenly get crushed by...
The Open Startups Initiative
Updated April 28, 2026Historically businesses and startups are really tightlipped. Everything is a trade secret. Everyone is constantly wondering what their competitors are doing and if they’ll suddenly get crushed by...
How to organize the daily chaos of running a startup
Updated August 27, 2026As a Founder, you’ve got your hand in everything imaginable, from legal paperwork to hiring to product management to support and everything in between. You’re pulled in every direction from everyone...
The Startup Guide to 1-on-1’s
Updated April 28, 2026If there’s one thing I’ve found to be true over the past year and half of building this company, it’s that I’m completely winging it. Sure, I’ve read articles and books on how to build a company, but...
The 17 emails we send to engage customers, reduce churn & increase revenue
Updated August 23, 2026From the start of Baremetrics I’ve wanted to stay away from being a faceless company. Given we’re a B2B company, that’s relatively easy. We’re not dealing with 10,000 or 100,000 customers here, so...
Why we spent $250,000 in 120 days (and the mistakes we made)
Updated April 23, 2026A few weeks back I wrote about our experience going from bootstrapped to funded as we raised a $500,000 round, why it was good for our business and some of the things we’ve learned along the way....
The Fallacy of Motivation
Updated April 23, 2026Most days now I wake up before my alarm goes off (at 5am) and I immediately hop out of bed, excited to get the day started. But that wasn’t always the case, especially when things weren’t going...