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Remote Hiring: Our 5-step Interview Process

Updated August 23, 2026

You’ve plastered your job listing on every job board and social network known to man. Now comes the fun part: sifting through the hundreds or even thousands of applications. But how? How do you...

Continue Reading Josh Pigford

The 3 legal agreements we use to hire

Updated April 23, 2026

> I learned early on that there are certain things that just aren’t worth my time to research and learn the ins and outs of. Contract minutia is one of those things. For better or worse, it’s part of...

Continue Reading Josh Pigford

The Impossibility of Separating Work & Life

Updated August 23, 2026

There’s a lot of talk about “work/life balance” and figuring out how to find some sort of perfect equilibrium wherein your personal life is completely divided from your work building a startup. This...

Continue Reading Josh Pigford

10 common mistakes founders make

Updated April 23, 2026

Bless our little founder hearts. We’re eternal optimists who have great intentions paired with a propensity to try things that common sense would say is a bad idea. That means we try a lot of things,...

Continue Reading Josh Pigford

How our remote team stays focused and productive

Updated April 23, 2026

Working remotely is a huge and sometimes uncomfortable change for folks used to working 9-to-5 in an office setting. Every remote worker has their own unique set of challenges to overcome to stay...

Continue Reading Kaegan Donnelly

Failing Slow: Why One Founder Regretted Keeping His Startup Alive

Updated April 23, 2026

Failing Slow: Why One Founder Regretted Keeping His Startup Alive

Continue Reading Paul Hontz

How we generated a $14,000 influx of cash in 7 days

Updated August 23, 2026

We recently tried something that got us an extra $14,000 in cash in seven days. Let’s take a look at how we did it.

Continue Reading Josh Pigford

True tales of engineering scaling

Updated April 23, 2026

We recently wrote about how freemium nearly caused our business to implode. And the core of that impending implosion were scaling issues as a result of

Continue Reading Josh Pigford

How freemium nearly caused our business to implode

Updated November 02, 2026

Three months ago, we introduced a Free plan…and it nearly brought Baremetrics to its knees. Let’s take a look at what we did, how it affected our business and how it was ultimately a failure.

Continue Reading Josh Pigford

Beginner’s Guide to Making Product Announcement Videos

Updated October 16, 2026

If a picture says a thousand words, then a 30 second video at 30 frames per second can literally say 900,000 words. That’s a lot of words! Follow along and learn how to make short videos to promote...

Continue Reading Kaegan Donnelly

How one startup beat the average churn by 1000%

Updated April 23, 2026

Churn is the silent killer of growth. It's the sieve that keeps your business from taking off. It's the reason growing a SaaS company can be such a slog. Few people realize how dramatically just a...

Continue Reading Steve Klein

Step-by-Step: Creating amazing GIFs to announce new features

Updated August 24, 2026

GIFs aren’t just for cats anymore! At Baremetrics, we use GIFs to announce and explain new features on Twitter and in Intercom. Follow along and I’ll show you, start to finish, how to make them for...

Continue Reading Kaegan Donnelly

How to get startup insurance & avoid getting sued in to oblivion

Updated April 23, 2026

The world of insurance is, seemingly, a black hole of conflicting information and sleazy salespeople who are trying to dupe you into buying something you don’t need. And between generating some good...

Continue Reading Josh Pigford

Lessons learned building & managing a remote team

Updated August 23, 2026

The cost of building a startup continues to get cheaper and cheaper, and one of the big drivers of that is the ability to build a team of people all over the world. Building a fully remote team gives...

Continue Reading Josh Pigford

The Startup Guide to Finding & Measuring Product/Market Fit

Updated October 16, 2026

One of the methods that a lot of startups look to for validation is “product/market fit”, and in this article we’ll take a look at what product/market fit is, how to find out if you have...

Continue Reading Josh Pigford

How to use customer feedback to drive your business

Updated August 24, 2026

While customer feedback is crucial to your startup, it’s also something most founders have a love/hate relationship with. How do you decide if feedback is valuable or not? How do you keep complaints...

Continue Reading Josh Pigford

How To Fully Automate Customer Feedback

Updated April 23, 2026

We’ve been using Promoter.io, Zapier and Intercom to fully automate the collection of NPS scores and comments as well as initial replies to the feedback. Doing this saves a ton of time without...

Continue Reading Kaegan Donnelly

Maker to Manager: What a startup founder does

Updated August 27, 2026

I’ve struggled with what exactly it is that I do here. I’ve hired people who are each exponentially better at their craft than I ever could hope to be. So where does that leave me? I rarely make...

Continue Reading Josh Pigford

Build vs. Buy: How to blow $100,000 saving money

Updated April 23, 2026

Historically businesses and startups are really tightlipped. Everything is a trade secret. Everyone is constantly wondering what their competitors are doing and if they’ll suddenly get crushed by...

Continue Reading Josh Pigford

The Open Startups Initiative

Updated April 28, 2026

Historically businesses and startups are really tightlipped. Everything is a trade secret. Everyone is constantly wondering what their competitors are doing and if they’ll suddenly get crushed by...

Continue Reading Josh Pigford

How to organize the daily chaos of running a startup

Updated August 27, 2026

As a Founder, you’ve got your hand in everything imaginable, from legal paperwork to hiring to product management to support and everything in between. You’re pulled in every direction from everyone...

Continue Reading Josh Pigford

The Startup Guide to 1-on-1’s

Updated April 28, 2026

If there’s one thing I’ve found to be true over the past year and half of building this company, it’s that I’m completely winging it. Sure, I’ve read articles and books on how to build a company, but...

Continue Reading Josh Pigford

The 17 emails we send to engage customers, reduce churn & increase revenue

Updated August 23, 2026

From the start of Baremetrics I’ve wanted to stay away from being a faceless company. Given we’re a B2B company, that’s relatively easy. We’re not dealing with 10,000 or 100,000 customers here, so...

Continue Reading Josh Pigford

Why we spent $250,000 in 120 days (and the mistakes we made)

Updated April 23, 2026

A few weeks back I wrote about our experience going from bootstrapped to funded as we raised a $500,000 round, why it was good for our business and some of the things we’ve learned along the way....

Continue Reading Josh Pigford

The Fallacy of Motivation

Updated April 23, 2026

Most days now I wake up before my alarm goes off (at 5am) and I immediately hop out of bed, excited to get the day started. But that wasn’t always the case, especially when things weren’t going...

Continue Reading Josh Pigford