Founders Journey
Read about true experiences, challenges, and what the road to success really looks like straight from the team behind Baremetrics.
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Build vs. Buy: How to blow $100,000 saving money
June 27, 2023Historically businesses and startups are really tightlipped. Everything is a trade secret. Everyone is constantly wondering what their competitors are doing and if they’ll suddenly get crushed by...
The Open Startups Initiative
June 27, 2023Historically businesses and startups are really tightlipped. Everything is a trade secret. Everyone is constantly wondering what their competitors are doing and if they’ll suddenly get crushed by...
How to organize the daily chaos of running a startup
June 27, 2023As a Founder, you’ve got your hand in everything imaginable, from legal paperwork to hiring to product management to support and everything in between. You’re pulled in every direction from everyone...
The Startup Guide to 1-on-1’s
June 27, 2023If there’s one thing I’ve found to be true over the past year and half of building this company, it’s that I’m completely winging it. Sure, I’ve read articles and books on how to build a company, but...
The 17 emails we send to engage customers, reduce churn & increase revenue
June 27, 2023From the start of Baremetrics I’ve wanted to stay away from being a faceless company. Given we’re a B2B company, that’s relatively easy. We’re not dealing with 10,000 or 100,000 customers here, so...
Why we spent $250,000 in 120 days (and the mistakes we made)
June 27, 2023A few weeks back I wrote about our experience going from bootstrapped to funded as we raised a $500,000 round, why it was good for our business and some of the things we’ve learned along the way....
The Fallacy of Motivation
June 27, 2023Most days now I wake up before my alarm goes off (at 5am) and I immediately hop out of bed, excited to get the day started. But that wasn’t always the case, especially when things weren’t going...
How to Pull Off a Startup Retreat
June 27, 2023In mid-January we did our first retreat as a team. Since we’re completely remote, this was the first time most of our team had met and worked with each other face-to-face. I’ll take you through how...
How we grew from $0 to $25,000/month in 12 months
June 27, 2023One year after Baremetrics was launched, we hit $25,000 in monthly recurring revenue. I’ve tried a lot of things to grow the company over the past year. A few things have worked well. A lot of things...
How I hired a team of 6 without having a clue what I was doing
June 27, 2023Last week I wrote about our experience going from bootstrapped to funded, why it was good for our business and some of the things we’ve learned along the way. I mentioned there were some big shifts...
Bootstrapped to Funded: What’s it like? Was it worth it? Should you do it?
June 27, 2023What’s it like going from a decade of bootstrapping to running a funded business? And what’s it like _transitioning_ a business that started out bootstrapped to having a pile of cash at my disposal?...
New Feature: Multi-Currency Support
June 27, 2023Since launching over a year ago, we’ve had the privilege of working with hundreds of businesses all around the globe. Many of them accept payments in multiple currencies, and today I’m excited to...
Customer satisfaction scores are a waste of time
June 27, 2023One of the first things I did after joining Baremetrics was get us setup with Help Scout. While working through getting it setup, I paused when I reached the satisfaction surveys, and decided not to...
Inside Baremetrics: November 2014 – $25k MRR, 11% growth & stabilized churn
June 27, 2023Sweet baby rabbits it’s been a long time since I’ve written one of these. Four whole months. Way. Too. Long. At any rate, here we are and my how things have changed since our last Inside Baremetrics.
How to Be Customer Support Employee #1
June 27, 2023So, you've landed yourself a new gig running customer support at a snazzy up-and-coming startup. Congratulations! There's a ton of content out there about building a startup, but not a ton for...
The Startup Guide to Hiring a Remote Customer Support Rep
June 27, 2023We recently hired someone to head up Customer Support. It took 3 months, 808 applications and 18 interviews before we found a solid fit. Who knew hiring for customer support would be so tedious?!?! I...
How to have an overnight success in 10 short years
June 27, 2023“Overnight success” is a phrase people love to throw around. It’s the pipe dream every inexperienced entrepreneur hopes for and thinks will come to them. That same phrase has been tacked on to the...
How we scored Baremetrics.com for $616
June 27, 2023A couple of weeks ago, after 11 months of work, I finally snagged Baremetrics.com for an entirely reasonable $616. Here’s how that played out.
One Year Later: $20k/mo, 250 customers, 5 people and a $500k investment
June 27, 2023One year ago today I was sitting in my office at home racking my brain trying to find some easier way to get the metrics I wanted for 2 SaaS companies I was running. Nothing I found fit the bill. So,...
Unlimited Team Members for Everyone
June 27, 2023Over the past year of building Baremetrics, something we've found to be critical of improving your metrics is having your entire team on board and focused on the same goals. The more your team can...
Take the SaaS Metrics Survey and Benchmark Your Metrics
June 27, 2023One of the hardest parts of running a business (especially a new one) is knowing if you're even starting to maybe possibly sort of kind of head in the right direction with your metrics. My LTV is...
Stripe Fund Invests $500,000 in Baremetrics
June 27, 2023It’s a really exciting day here at Baremetrics! I’m stoked to announce that General Catalyst has invested $500,000 in Baremetrics, as part of a new fund they’ve created for businesses on Stripe. What...
New Feature: Customer Profiles
June 27, 2023Since launching 10 months ago, Baremetrics has largely taken a high-level approach to your metrics, showing you a 40,000-foot view of how your business is doing financially. Today, we’re bringing...
Hubstaff Public Dashboard: A remote startup’s journey from $0 to $11,000/mo
June 27, 2023Dave and Jared started Hubstaff nearly two years ago and have finally started getting some traction on revenue. They manage a team of over a dozen folks to help build their business and have...
Storemapper Public Dashboard: Building a $50,000 Business
June 27, 2023A couple of years back, Tyler Tringas spotted a need while doing freelance work building tools for Shopify merchants. Many of his clients wanted a store locator on their site to show their customers...