Baremetrics logo

Use Baremetrics to help reduce churn!

The Baremetrics Cancellation Insights feature can be used to drive communications with your customers surrounding their cancellation. Find out why Baremetrics is the best tool for learning why your customers are leaving.

Reduce Churn




What is Chargebee?

Chargebee provides an online infrastructure for subscription-based companies to set and manage their billing rules and get insight across all of their customers. Chargebees SaaS billing platform helps you scale subscriptions with flexible pricing and billing logic, track customer behavior (both on your website & app), automate invoice generation, charge late fees, do free trials, etc.
You can connect Chargebees email templates with Gmail, or send out web-hooks to via Zapier integration with third party services. Apart from connecting one-on-one with your customers, Chargebee also provides you the facility to integrate Chargebee with your CRMs like Salesforce.


Why reduce churn using Chargebee?

Reducing churn using Chargebee is one method to communicate to your customers about why they are cancelling their plan. Chargebee is the place where all of your information surrounding failed payments is stored. Therefore, it makes sense that you reduce churn using Chargebee survey tools, because Chargebee is the tool that is closest to the cancelled plan.

Alternatively, you can team up with Baremetrics. Baremetrics can pull data to give you deeper insights on your payments and cancelled subscriptions. Rather than reducing churn using Chargebee, you can use Cancellation Insights by Baremetrics to drive communications with your customers surrounding their cancellation.


How can I explain why customers are Churning?

Every company has customers that leave. These customers are called churned customers. How can we explain why customers are churning?
In order to know why customers are leaving your product, you need to talk to them directly. Doing this on a large-scale is challenging. That’s where the Baremetrics Cancellation Insights comes in. Use Cancellation Insights to drive communication with your customers, and learn why they’re not sticking with your product.


The Chargebee survey tools

Chargebee may be a useful tool to use to communicate with your customers. You can reduce churn using Chargebee by conducting a survey directly in-app with your customers.
There’s a lot of different ways to approach communicating with your customers. One of the best ways is to use the Baremetrics Cancellation Insights feature to directly communicate with your customers when they’re trying to cancel! Sign up for the Baremetrics free trial and try it out now!
Compare reducing churn using Chargebee with Baremetrics Cancellation Insights by joining the Baremetrics free trial and trying it out. See what suits you best!


Use Baremetrics to track your business metrics

Baremetrics offers a dashboard of 26 business metrics directly in the control center. Beyond these 26 metrics, you can use features such as Recover to get back your money from failed payments and Cancellation Insights to drive understanding of why your customers are leaving.


Get your Baremetrics free trial

You should sign up for the Baremetrics free trial and start learning why your customers are leaving. Communicate with your customers directly from the Baremetrics dashboard, and make sure your customers are happy!